REH editorial starter discussion. Prepared by REH to invite genuine community replies.
REH starter discussion — UK; planning requirements vary by nation and site.
Discuss siting before agreeing the installation. Ask the installer to assess nearby windows, reflecting surfaces, vibration and the proposed unit’s noise characteristics. Government research identified installation location and proximity as factors in complaints. That research is not a substitute for today’s planning requirements: get the applicable local position and the design assessment confirmed for your property.
Join the discussion: Where would the unit sit relative to your own and your neighbours’ windows?
Suggested next step: Include a written siting and noise assessment in the quotation.
Sources checked 3 October 2026:
DESNZ: heat pump noise research (2023/2024; not current planning rules): https://www.gov.uk/government/publications/air-source-heat-pump-noise-emissions-planning-guidance-and-regulations